Frequently asked questions.

Use the account area to register, verify your email, update your profile, and manage preferences.

Use the password reset option. Contact support if you no longer control the account email.

Describe what happened, what was good or poor, when the experience occurred, and what other customers should know.

Account tools may allow editing. Otherwise, contact support using the same email used for the review.

Reviews may wait for moderation or be rejected for spam, duplication, abuse, private information, conflicts, or insufficient detail.

Submit a claim using an official business email and supporting information.

No. Valid reviews are not removed for payment. Content may be removed only for policy or legal reasons.

Published name, rating, text, date, photos, recommendation, and business response may be public.

Use the contact page and clearly identify the account or content involved.

No. Sponsored placements are labelled and kept separate from editorial and public rating calculations.

Use the Advertise With Us page to describe campaign goals, category, audience, timing, and budget.